Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our specific garment dimensions for the perfect fit.
When will my order be shipped?
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your package is on its way.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. Please contact us within 1 hour of placement to request any modifications or cancellations.
Do you ship internationally?
Yes, RI MI ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Are your materials sustainably sourced?
We are committed to ethical fashion. We prioritize high-quality, durable fabrics and work with manufacturers who follow fair labor practices.
What should I do if I receive a damaged item?
We apologize for the inconvenience. Please email our support team with your order number and a photo of the defect within 48 hours of delivery.